课程主题
Knowledge is your organization's most valuable and strategic resource, 知识优势, 熟练地应用, 是一种竞争优势.
Course topics encompass the following learning areas: fundamentals, 引领ership, trends and future.
Electric Power Generation, Transmission, and Distribution
Skip Collier -专业培训系统公司.
- 生成基础, 传输, 和分布, 包括电气术语, 设备, 建设, 操作理论
天然气生产,传输和交付
理查德·摩尔
- Basics of natural gas production, 传输, 和分布, including essential 设备 and 其操作
新的核
- Latest research and development on creating nuclear reactors that are safer and more economical
Utility Accounting and Financial Reporting — How Utilities Make Money
Julie Desimone - Moss-Adams
- 基本会计概念
- What the financial statements communicate and how they are used
- Cost management and how to know when you are making money
财务管理和资本市场
Brandon Lohse -Arkansas Electric Cooperative Corporation
- 价值创造和资本/货币成本
- 制定金融政策和获取资本
- 金融质量和信用评级
- 公用事业部门投资经理的观点
规管及厘定费率
Ric盖尔
- Rate making process including revenue requirements, cost allocation, and rate design
- 在一般费率情况下如何使用费率机制
Utility Legislative and Regulatory Advocacy — Understanding the Big Picture
- Role industry advocacy plays in informing and shaping public policy
- Responsibility of legislators, state regulators, and FERC
- Customer preferences and the tension between stable prices and reliable services
- 国家权利vs。. 联邦政府的权利
客户体验
罗伊·巴恩斯-蓝色空间咨询公司
- 客户体验设计与管理
- Integrate the customer experience into product and service design
- 识别和沟通客户体验ROI
安全文化
博·汉奇-爱达荷电力公司
- Creating a culture of safety that goes beyond protocols, training, and 设备
- Committing to safety excellence that improves safety performance, 作战效能, 经营业绩
Inclusive Leadership: Understanding and Managing Unconscious Bias
Scott Horton and Melanie Miller - Delta Concepts Consulting
- Creating personal learning and practical 引领ership skills to manage, 引领, 营造多元包容的环境
天然气行业的战略Leadership
- Utility industry perspective on improving safety, managing risk, and driving continuous improvement
- How current events affect natural gas operations, business strategy, and practices
战略人力资源
- Energy industry challenges and the impact on the workforce
- 数字的劳动力
- 文化、敬业度和员工经验
- 人才危机
- Future的劳动力
监管策略
诺埃尔·布莱克,南方公司
- How the regulatory model supports, or does not support, the changing industry
- 监管战略如何支持企业战略
- Current issues, including rooftop solar, extreme weather, EV infrastructure, decarbonization
Experience Change: Accelerate and Realize Strategies, Initiatives, and Solutions
- 快速将强大的想法和解决方案变为现实
- 用一种共同的语言说话和行动
- Align and engage stakeholders around new ways of doing things
- 建立高度敬业的执行文化
消费者参与的战略Trends
Greg Guthridge - EY Power and Utilities Advisory Practice
- How technology advances are powering new ways to engage
- 管理信息以获得竞争优势
- 打造创新产品和服务
- How nontraditional players are challenging the utility business model
燃料多样性:综合资源规划
Scott Kinney - Avista
- 发电Trends和不断变化的燃料组合
- 如何管理燃料多样性
- 综合资源规划过程
电力批发市场
- 区域和国家混合的发电来源
- RTO市场概述
- Fundamental design features of locational marginal pricing and financial 传输 rights
- RTO市场将走向何方
能源安全Trends
查尔斯·杜兰特,橡树岭国家实验室
- Areas of greatest vulnerability and who is in charge of overseeing physical protections of the grid
- Strategies to detect and deflect attacks on critical utility infrastructure systems
- Challenges in building up the resiliency of our infrastructure to withstand disruptions
能量储存
文斯·斯潘克尔-西北太平洋国家实验室
- 资源灵活性和可靠性Trends
可靠性:先进的电网规划和运行
Dana Cabbell -南加州爱迪生公司
- Where the smart grid evolution is on the road to optimization
- Implementing new uses for the customer and integrating into operations
- Integrating renewables, advanced AMI, distributed generation, and storage
数据分析
Mo Al-Ahmar - Southern California Edison; Tim Fairchild - SAS; Lee Ragsdale - North Carolina's Electric Cooperative; Johnny Whitfield - OGE Energy Corp.
- 使用预测分析来确定风险优先级
- How energy companies are using big data to appeal more directly to what customers want
- 大数据如何改变能源行业
- 机器学习与人工智能
下一代技术
- 零碳能源
- Connected home devices and the next wave of demand response
- 自动化支持新功能
环境合作
- Removing unintended regulatory barriers to increase utilities' capacity to invest in environmental solutions
- Making energy efficiency and renewable energy a profit center
- 创建多元化的, environmentally responsible electric and gas resource portfolios to ensure more reliable and affordable service for customers
- Impact of federal environmental legislation on the utility industry
体验创新:设计思维模拟
Lyall Samaroden - ExperiencePoint
- Human centered design and balancing analysis with intuition
- Terms, techniques, and thought patterns of successful innovators
Energy Industry and the Environment - Shaping the Future
- 公共政策如何, 新兴技术, and changing customer needs and expectations are transforming the energy industry
- 重塑公用事业行业的主要Trends
首席执行官小组-通往Future的道路
- 确定并优先考虑关键的成功因素
- Scenario planning for the future impacts of today's management decisions
- Aligning corporate strategy across diverse stakeholder interests
战略合作伙伴关系
- Leveraging strategic partnerships to deliver value to customers
- 应对数字创新
- 协作的核心能力
Climate Impact: Stakeholders, Resilience, Affordability, and Risk
- How utilities are managing climate impact across diverse stakeholders
- How utilities are positioning themselves for the future